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Refund and Returns Policy

Returns and Refunds

Shop products

Please contact us for a full refund within 14 days of receiving the product.

Return the product in its original condition, adequately protected and packaged to the following address: Domhnall Art Gallery, Unit 100339, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.

Shipping costs associated with the return of the product is to be paid by the customer. Please retain a proof of Posting Certificate from the Post Office or Courier as we cannot be held responsible for items lost or damaged in the post or during shipping.

Your refund will be credited to your original payment method.

Printable Wall Art

Returns are not accepted. Please contact us for a full refund within 14 days of receiving the print.

Original Artwork

If you are not satisfied with the quality of the artwork you received or the artwork was damaged during shipping, you are entitled to a replacement or refund subject to the following terms:

  1.  All artwork is tracked and requires a signature on receipt. Without this signature we are unable to fully refund you.
  2.  You must contact us by email or telephone within 14 days of receiving the artwork, so we can arrange a refund or exchange.
  3.  The customer has a duty of care to return artwork damaged during shipping. When returning damaged artwork please take photographs of the damaged packaging and artwork and send with your request for a refund or exchange.
  4.  Return the artwork in its original condition and adequately protected and packaged to the following address: Domhnall Art Gallery, Unit 100339, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.
  5.  Shipping costs associated with the return of the artwork is to be paid by the customer. Please retain a proof of Posting Certificate from the Post Office or Courier as we cannot be held responsible for items lost or damaged in the post or during shipping.

Commissioned Artwork

See comments for original artwork

Need help?

Please complete the contact form to ask questions related to refunds and returns.